PRIVACY POLICY

Confidentiality and the protection of your data have always been a major principle and priority in the development of our website and in our commitment to providing you with a secure service.
Through this privacy policy, we aim to transparently communicate our rules regarding the management, storage, and processing of personal data in the context of registration and use of our services.
For all our services, the data controller is the company GESTION SIG INC. The company GESTION SIG INC., which publishes and operates the site gvhu.ca (hereinafter “the site”), collects, analyzes, and uses certain personally identifiable data (name, first name, email address, postal address) and connection data in order to offer you an optimal service and a personalized experience on the site, better suited to meet your needs as a user.
By registering for our services, you agree and accept that SIG INC. may store, analyze, and/or use the personal data submitted in accordance with the General Data Protection Regulation (GDPR, regulation of the Canadian Union) and our privacy policy presented below.

1. Data Collected
By registering on our site, we collect the following data: mandatory personal data (name, first name, email address, password) and optional data (gender, date of birth).
By using our services, we collect the following data: mandatory personal data (delivery postal address, postal code, country) and optional data (phone number, company); connection data (IP address); data related to the use of our services (history of messages exchanged between you and our customer service).

2. Purpose and Retention of Data
We collect data related to your use of our services to improve your customer experience, in order to provide you with a customizable and evolving service enriched by our knowledge of your browsing habits.
The data retention period is 5 years. Many of the products we offer on the site are linked to recurring habits with potentially spaced renewal periods; therefore, we consider that a 5-year retention period allows a user to recover their data within a sufficiently long timeframe after a prolonged absence.

3. Recipients of the Data
The information collected by the site concerning you is processed for: GESTION SIG INC., a simplified joint-stock company under the Commercial Registry number 9087-1518 Québec INC.
Under no circumstances are your data sold or rented to third parties for marketing or commercial purposes.

Certain connection data (for example, pages visited, time spent on the site) are aggregated and transmitted anonymously to the site navigation tracking and analysis solution, Google Analytics, a service provided by Google LLC, located at 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, which offers a solution whose data protection meets the technical and organizational requirements to comply with European regulations.

4. Data Protection
The site uses web technologies provided by the free software WordPress, a French content management system that offers the necessary features compliant with internet standards regarding database management and protection of said data, including the most sensitive data (password encryption).

5. Data Protection Rights
In accordance with the French Data Protection Act (“Informatique et Libertés”) and the Canadian General Data Protection Regulation (GDPR), you have the right to access, rectify, port, erase, or limit the processing of your data.
You may object to the processing of your data and have the right to withdraw your consent at any time by contacting info@gvhu.ca. For any other requests concerning the correction and/or deletion of your personal data, please contact us via our contact form. We will review your request and respond as soon as possible.
You also have the option to file a complaint with a supervisory authority.

6. Cookies and Tracking
A cookie is a file saved on your computer during your browsing on a website. A cookie does not collect personal data but collects data related to your browsing. By default, all internet browsers allow the use of cookies.
Gvhu.ca uses cookies and tracking to measure the site’s audience and improve the browsing experience on the site.
You can choose to refuse cookies, in which case your browsing experience may be limited when accessing certain pages of the site. The cookies we use are intended to recognize users on a future visit, secure payments that users may make, record the language spoken by users, or other preferences necessary to provide the requested service.